Refund Policy
At Aestanetics, we strive to provide our customers with the highest quality workout attire. We understand that sometimes a product may not meet your expectations, and we are here to help. That's why we offer a hassle-free return policy within 10 days of received product, ensuring your satisfaction.
Eligibility for Return:
To be eligible for a return, please ensure that the item meets the following criteria:
- The item must be in the same condition as when you received it, with no stains, damage, cuts, or signs of wear.
- All tags and labels must be intact and attached to the item.
- The item must be returned in its original packaging.
- You must provide the receipt or proof of purchase.
Initiating a Return:
If you would like to initiate a return, please contact our customer support team at aestaneticswear@gmail.com. Our dedicated team will guide you through the return process and provide you with a return shipping label.
Return Address:
Please send your return to the following address:
[PLEASE REACHOUT TO US, FOR EXACT ADDRESS ]
Exceptions:
While we strive to accommodate all returns, there are certain items that cannot be returned for hygiene or safety reasons. These include perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or flammable liquids.
Refund Process:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and automatically credited to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.
Need Assistance?
If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer support team at aestaneticswear@gmail.com. We are here to assist you and ensure your satisfaction with our products.
Please note that this return policy is subject to change. For the most up-to-date information, please refer to our website or contact our customer support team.